Privacy policy.

Effective Date: May 25, 2025

The Frozen Kiwi LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.frozenkiwitreats.com (the “Site”), and when you interact with our services, including our mobile food platform link through Square.

By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal data directly from users through the following means:

a. Information You Provide to Us:

  • Newsletter Signup: Email address

  • Contact Form: Name, email address, and phone number

  • Payment Processing: Redirects to Square’s platform where financial information may be collected (see “Third-Party Services” below)

b. Automatically Collected Information:

  • IP address

  • Browser type and version

  • Time zone setting

  • Referring/exit pages

  • Date/time stamps

  • Cookie and tracking data

2. Use of Information

We use the collected information to:

  • Respond to inquiries and provide customer support

  • Send promotional emails (only with your consent)

  • Facilitate payments and transactions via Square

  • Improve our website functionality and user experience

  • Comply with legal obligations

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:

  • Your consent (e.g., newsletter signup)

  • Contractual necessity (e.g., processing inquiries or orders)

  • Legal obligations

  • Legitimate interests, where those interests are not overridden by your rights

4. Disclosure of Your Information

We may share your information with:

  • Service Providers: Including Square, Inc., which handles payments securely. You can review Square’s privacy policy at https://squareup.com/legal/privacy.

  • Legal Authorities: When required by law or to protect our rights

We do not sell your personal information.

5. Cookies and Tracking Technologies

Our Site uses cookies to:

  • Remember user preferences

  • Perform analytics

  • Improve performance and content delivery

A cookie consent banner is displayed when you visit our site, allowing you to accept or manage preferences.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

7. Your Rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Know what personal data we collect and why

  • Access a copy of your data

  • Request deletion of your data

  • Opt-out of the sale of personal data (Note: we do not sell data)

Under the General Data Protection Regulation (GDPR), users in the EEA have rights including:

  • Access and data portability

  • Rectification of inaccurate data

  • Erasure ("right to be forgotten")

  • Restriction and objection to processing

  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at: [Insert Contact Email]

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children.

10. Third-Party Links

Our Site may contain links to third-party websites, including Square. We are not responsible for the privacy practices or content of such external sites.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us at:

The Frozen Kiwi LLC
Email: frozenkiwitreats@gmail.com
Website: https://www.frozenkiwitreats.com